Neighbourhood/Housing Officer

Housing/Neighbourhood Officer Dundee Immediate Start

Your new company
This social housing provider is a reputable Housing Association based in Dundee, committed to providing quality housing solutions. With a friendly and collaborative team environment, you will be welcomed and supported as you play a key part in delivering for their tenants within the Housing Team.
Your new role
You will play a pivotal role within the Caledonia Housing Group, providing essential housing management services to a diverse customer base across your designated area. Your efforts will ensure positive outcomes for tenants and deliver an outstanding customer experience through various multichannel options.

Budget and Performance Monitoring: Oversee budgetary expenditures and performance metrics within your housing management area.

Comprehensive Landlord Services: Manage a wide array of landlord services, including:

Estate and neighbourhood management

Tenancy enforcement activities

Income management

Customer engagement initiatives

Lettings and void management

Responsive repairs management

What you'll need to succeed

Experience in Social Housing or Maintenance Services: Proven track record of working within social housing or maintenance services.

Commitment to High-Quality Customer Service: Demonstrated evidence of, and dedication to, delivering exceptional customer service.

Support for Diverse Needs: Experience in working with individuals with varying needs, providing them with guidance and support.

Educational Background: Educated to HND level.

Knowledge and Understanding: Comprehensive knowledge of housing, reactive maintenance, and support services, along with an understanding of the legislative and regulatory framework and associated requirements.

What you'll get in return
£21 Per Hour
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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