Operations Director - Digital Agency Smart TV Apps - 19166 Ref: 19166

We feel your pain. That's why we exist. We fix bad TV experiences and lead the way in building the slickest of TV apps on the planet, for the likes of BBC, ATP Media, Britbox, ITV. Over the past 13 years, we've won numerous awards and become one of the leading authorities in the Smart TV app tech space.

The Future

We're mega ambitious. As we look towards 2025 and beyond, our future looks bright with extensive growth across the market and the world. We need you on the team to help us scale our operations as we continue to deliver great work and a great service for our clients. You'll bring your 360 Ops greatness to the party and be a key player in ensuring the agency is operationally structured to deliver on this ambition.

Role Info:

Operations Director
Old Street, London Office Based 3 Days Per Week / Hybrid Working
c£80,000 - £90,000
Plus Benefits, social events and activities
Full Time - Permanent
Hours: 9am/10am - 5pm/6pm
Reports To: Managing Director

Values / Culture: Stay Curious, Be Real, Deliver Impact, Nurture Togetherness
Company: The UK's leading Connected TV-first, OTT app technology company
Clients: BBC, ATP Media, Britbox, ITV, UK TV Play, Royal Shakespeare Company and more.

Your Background / Skills: Tech Agency Operations Leadership, Process Improvement, Resource & Budget Management, Vendor Management, Growth Focused.

Where you come in:

As Operations Director, you will oversee and optimise the day-to-day operations of the agency, ensuring all processes and workflows align with strategic objectives. You will drive operational efficiency, improve productivity, and lead cross-functional teams to deliver top-tier services to clients.

About You:

You:

1. Have experience working with big customers in the media or sports sectors.
2. Have a strong network of trusted partners that could add value to the services we deliver.
3. Are happy to be in the office for the majority of the week with the team.
4. Are passionate about music, gaming, TV, or sports.
5. Want to work in a fast-paced environment, within a team that's constantly pushing tech boundaries.

Skills:

1. Proven experience in a senior operations role, within an agency or related industry.
2. Strong leadership and team management skills.
3. Demonstrated expertise in process improvement, project management, and resource optimisation.
4. Experience in implementing processes that help companies grow in revenue.
5. Excellent problem-solving skills and the ability to make data-driven decisions.
6. Financial acumen with experience managing budgets and forecasts.
7. Familiarity with industry tools and technologies that streamline operations.
8. Excellent communication and interpersonal skills.

Sounds like a good fit?

Apply here for a fast-track path to our Leadership Team. FX Digital.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.