Operations Manager Waste and Street Cleansing

As a Senior Manager within the Environmental Services team, this role oversees a workforce of 70+ staff, including 6 direct reports, across waste operations, street scene and cleansing, transfer stations, and household waste recycling centres (HWRC).

Primary Responsibilities:

• Oversee highperforming environmental services, including waste collection, disposal, street scene and cleansing, the transfer station, HWRC, special projects, and waste permits.
• Lead and manage internal staff and external subcontractors, ensuring adherence to budgets, risk management, and performance standards.
• Develop and implement strategic and operational improvements, contributing expertise on legislation, frameworks, and procedures relevant to environmental services.
• Act as a subject matter expert, providing advice to senior leaders, elected officials, stakeholders, and the public.
• Drive project and program delivery, offering professional insights and leadership.
• Set and monitor meaningful performance targets, supporting continuous improvement across the service

Main Accountabilities:

1. Maintain and ensure compliance with the Council's Waste Permit and Technical Competency Certificate requirements.
2. Collaborate on the development and implementation of an updated Waste Strategy and action plan to drive improvements.
3. Monitor and manage operational health and safety, ensuring up-to-date documentation, daily inspections, and prompt reporting of incidents or risks.
4. Lead investigations of incidents involving staff, vehicles, or equipment, including managing insurance claims where applicable.
5. Motivate and manage team members through appraisals, training, recruitment, disciplinary actions, and absence management.