Operations Officer

Location: Coram's Fields, Kings Cross
Hours: 35 hrs per week
Salary and Benefits: £34,000 per annum, 26 days P/A (plus bank holidays), defined contribution pension scheme, tax-free childcare scheme, café discount, employee assistance programme, cycle-to-work scheme
Contract: Permanent

Role Summary:
Coram's Fields is a unique charity in the heart of Bloomsbury, London. In addition to our iconic 7-acre child-friendly park, we run a variety of services and enrichment programmes to support local young people and their families, including a nursery, an after-school and holiday club, a drop-in centre for parents of under-5s, a vibrant youth centre, and a sports programme. We proactively host a wide variety of community events and celebrations, and our facilities are available for private hire to generate income for the charity.

The Operations Officer role is an integral part of the central team with responsibility for procedures and systems that support the effective, efficient, and compliant running of our seven-acre site, services, park events, and oversight of income streams. It is an exciting and highly collaborative role offering a fantastic opportunity to combine effective communication and organisational skills with a passion for helping young people and a desire to develop commercial and business development experience.

Main Responsibilities:

• Oversee and improve organisational procedures (IT, GDPR, Health & Safety, Fire Evacuation, incident management), ensuring staff are trained and procedures are documented on SharePoint.
• Develop and implement systems for more efficient, collaborative work across the charity, and improve office processes.
• Build and manage a volunteer infrastructure, including recruitment, induction, and ongoing oversight to provide a high-quality volunteer experience.
• Coordinate and manage a diverse programme of park events, ensuring safety, compliance, and success within budget while fostering community engagement.
• Collaborate with internal and external stakeholders to support capital projects and ensure the park operates effectively.
• Oversee commercial operations, including facility hire, marketing, pricing, and developing partnerships with local organisations and schools.
• Identify and explore new opportunities, partnerships, and experiences to generate income and enrich the local community.
• Support the Café Manager to increase café visibility, income, and integrate it with other park services.

Job Description and Person Specification

To be considered for the role, please send your CV and cover letter to . Please note: We can only consider applications from candidates who submit a cover letter detailing how their experience aligns with the job criteria and how the role fits with their career goals. Closing Date: 10th March

Diversity and inclusion matter to us. Coram's Fields is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community, from a diverse range of backgrounds. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for the families and children we work with.

Coram's Fields is committed to safeguarding and protecting the welfare of all children and young people. All those applying for a role with the charity are subject to robust safeguarding checks and will need to demonstrate clearly their commitment to safeguarding. All appointments are subject to a satisfactory enhanced DBS check and all post holders are required to register with the DBS update service.

Coram's Fields is a children's only park and playground and is open all year round for children under 16 years old.

Coram's Fields and the Harmsworth Memorial Playground is a registered charity in England and Wales