Partner Manager Cossington, London Hybrid Remote

Blue Light Card. Individually great, together unstoppable

The Role and the Team

There's never been a better time to join the Partnerships team at Blue Light Card. We've recently expanded our offerings to include financial services products, tailored to meet the unique needs of our members. As we aim to significantly grow this new proposition, we're seeking a dynamic and versatile Partner Manager to join our team.

This is a newly created role designed to support rapid growth and drive the success of our financial services category, ensuring smooth operations, and collaborating closely with the product team to optimise and expand our offerings.

We do the right thing, challenge the status quo, deliver on our promises, bring out the best in each other and treat others how we wish to be treated. If this resonates with you then we encourage you to apply to join our team at Blue Light Card and contribute to our mission.

What You'll Do

• Serve as the primary point of contact for financial services partners and vendors, managing relationships to ensure mutual success
• Collaborate with partners to execute joint marketing initiatives aimed at driving product adoption and member engagement
• Onboard new partners, following-up on warm leads and negotiating contracts
• Support the product team in optimising existing financial services offerings, focusing on enhancing member value and driving adoption
• Work closely with the marketing team to develop and implement campaigns that promote our financial services products
• Oversee the day-to-day operations of the function, ensuring all processes run smoothly and efficiently
• Gather and analyse member feedback to inform continuous improvement efforts and enhance the overall member experience
• Act as a point of escalation for member inquiries related to financial services products

What You'll Bring

• Previous experience in account management or business operations within the financial services industry
• Demonstrated success negotiating commercial contracts with highly regulated industries
• Proven experience in supporting product initiatives and collaborating with product teams
• Ability to understand and interpret data and consumer insights to suggest new initiatives
• Excellent organisational skills with the ability to manage multiple tasks and projects simultaneously
• Exceptional communication and interpersonal skills
• A growth mindset with the ability to work at pace to meet or exceed targets

Our Culture

Our members, partners and colleagues are at the heart of everything we do. Our colleagues are integral to helping create the unique experience we deliver, so we're genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are. We promote hybrid working, but we value in-person collaboration so encourage time in our offices. How regular and in which office location depends on the role and team. We don't offer remote-only roles.

We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People.

What We Offer

• Hybrid working and flexible hours
• Free parking and EV charging onsite
• 25 days plus public holidays, buy and sell and an additional day off for your birthday
• A company bonus scheme
• Great social events e.g., Christmas party, family fun day, summer party, sports matches
• Relaxed dress code and modern office space (games area, chill-out areas, book club, free coffee/tea/soft drinks/snacks)
• Onsite gym (including access to free HIIT & stretch classes)
• Learning and development opportunities
• Group auto-enrolment pension plan
• Enhanced maternity, paternity, sick pay
• Company funded private medical insurance
• Healthcare cashback plan
• Employee assistance programme (including mental health support)
• 35 hour working week