Partnerships Manager/Account Manager

Partnerships Manager / Account Manager

Report to: Head of Partnerships

Department: Partnerships

Location: 64 Cheshire Street, London, E2 6EH

Contract: Full time permanent, we are happy to talk flexible working from day one and most of our employees enjoy hybrid working

Salary band: £28 - £34k per annum depending on experience plus discretionary bonus

About D&AD:

Ours is an education charity, serving the global creative community. D&AD exists to celebrate, stimulate and enable creative excellence in design and advertising around the world. Not for profit. Just for creativity. Everything we do, everything we make we put right back in to inspire the next generation of creative talent and stimulate the creative industry towards a fairer, more diverse and sustainable future.

Purpose of the job:

To deliver win-win-win partnerships that achieve tangible benefits for our partners, D&AD and our shared audience. You'll be a client services star; part Account Manager, part Strategic Producer, combining project management and extraordinary people skills to produce award-worthy collaborations.

Key Responsibilities:

• Serving at the centre of partnership delivery, from brief development and brief delivery to evaluation - with a particular focus on partners of D&AD Shift
• Delivering projects on time and on budget
• Generating reports and gathering data from other parts of the business
• Building solid relationships with clients and demonstrating a thorough understanding of their business
• Developing strong relationships across D&AD departments, effectively using internal resources and holding all stakeholders to account
• Serving as a trusted project manager and able to address enquiries and challenges from all parties with confidence and knowledge
• Upholding the highest quality standards for your work on behalf of D&AD
• Delegating effectively with enthusiasm and context
• Regular reporting to your Line Manager and Director in order to identify any barriers to success
• Tracking the career success of those that have completed our various talent programmes
• Contribute to D&AD and Partner programmes outside of your immediate job role.

Requirements:

• Previous relevant experience in a client service role.
• Comfort with high-profile strategic and innovative marketing/activation projects, both digital and physical
• Awareness of the creative industry and cultural trends
• Ability to cultivate professional and effective working relationships
• A self-motivated and proactive approach to your work
• Excellent communication skills; a lover of plain language you must be clear and direct with your requests for information
• Availability to attend partner events after hours when necessary.

D&AD is committed to diversity, equality, equity, inclusion and respect for all. Providing a work environment in which all employees are treated with fairness, respect and dignity and which is free of discrimination, victimisation, bullying and harassment.