Positions: Account Director Ref#: 6684

Location: London, England, United Kingdom

Agency: Mediahub - United Kingdom Ref#: 6684 Job Function: Client Services Type of Contract: Regular

WHO ARE WE:

We're Mediahub, the industry's best kept secret. This year we got our first Campaign School Report, coming in at number one for building the most ethnically diverse team in the industry. COMvergence rank us as the UK's fastest growing media agency for the second year running.

We bring a challenger mindset to everything we do. Brands choose to work with us to disrupt category norms.

You'll be joining an agency that is for everyone.

We live by our values:
Anticipate tomorrow - we are challengers, we are proactive in thinking about what needs to happen today in order to make tomorrow better
Hustle from the heart - we move fast, take ownership, and look out for each other
Perform with pride - we take pride and care in what we do and we strive for excellence
Believe you can - believe in yourself to make a difference; believe in each other to do great things
Stay curious - we have fun on the journey of discovery

Position overview

As an Account Director at Mediahub, you will be at the forefront of client interaction, responsible for understanding their needs, developing tailored media strategies, using the relevant Mediahub tools and planning process (IGNITE), and ensuring flawless campaign execution. You'll collaborate with cross-functional teams to achieve client objectives, manage budgets effectively, and maintain a high level of client satisfaction while delivering impactful media solutions.

This is a new role that will be working across 2-3 of our international clients.

At Mediahub your roles and responsibilities will be centred around the below core competencies. These include but are not limited to:

The Work - Media Planning, Strategy & Execution

• Leads responses to brief, the implementation of campaigns, as well as the management of reporting.
• Utilises the IGNITE (Mediahub's planning process) when responding to all client briefs; actively owns their role within the process.
• Takes responsibility of all work delivered to the client, by reviewing all key documents/ presentations prior to distribution.
• Evaluates media proposals and negotiate rates/programs to ensure highest value and efficiencies are delivered to the client.
• Fosters a challenging mindset with direct reports and internal teams to deliver unique and creative media plans.
• Is aware of the Mediabrands Data, Tools and Technology spine and works with senior members of the team to ensure it is applied on all plans.

Client Service

• Is the lead contact in day-to-day communication with your direct client and nurturing the relationship by delivering high standards of client satisfaction.
• Regularly presents virtually and in person to the client, responding to questions and concerns in a timely manner.
• Leads on all regular status calls with clients and ensures all actions are documented by the team and followed up in a timely manner.
• Sets the example to junior members on how to deliver excellent client management.
• Develops and maintains strong relationships with media partners.

Commercial

• Has a full understanding of the commercial agreement between agency and client and ensures that all plans have the right charges on them before sign off.
• Has a good understanding of Mediahub's products and identifies and alerts senior client team members when there is an opportunity to sell something new to increase revenue.
• Supports the Business Director where relevant in reviewing commercial arrangements for your client/s.
• Ensures that all direct reports and juniors within your team understand the Media Booking and Reconciliation process.
• Ensures that the Mediahub finance team are alerted to when invoices can be billed to clients and that those invoices are accurate.
• Train, mentor and support the Account Manager/s within your team.

Desired Skills and Experience

• Prior planning experience across all channels, including TV/Press & Digital, OOH.
• Experience in planning across the UK and European countries (desired).
• Excellent client servicing skills.
• Experience managing a team, their workload and personal progression.

Employee Transparency

At Mediabrands and Kinesso, we celebrate the differences and believe this makes us stronger. Mediabrands and Kinesso are equal opportunity employers and committed to championing an inclusive culture that provides a sense of belonging for all our employees.

THE PERKS

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued - and that you are rewarded for your fantastic work. So, we also offer a range of benefits:

• Flexi-leave, with 25 days annual leave to be taken as minimum.
• Free breakfast and free lunch.
• Early finish Fridays.
• Core Hours (Mon-Thurs, flexible start/finish times).
• Retail discounts.
• Electric vehicle salary sacrifice car scheme.
• Wellbeing programme, including Headspace & flu jabs.
• Interest free season ticket loan.
• Paid time off for Volunteering.
• Group Income Protection.
• Life Assurance.
• Private Medical Insurance or Health Cash Plan (dependent on level).
• Group Personal Pension Plan with matched contributions from 3-6%.
• Generous Parental Leave & Pay.
• Independent mortgage advice.
• Financial education.
• Employee Assistance Programme.
• Free eye tests.
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!