Quality and Safety Lead Midwife

North Middlesex University Hospital NHS Trust

This role is key within maternity and neonatal services to support the delivery of national and regional safety and quality requirements, ensuring and monitoring a continuous high standard of clinical quality and safety improvements within the service.

The aim of the role is to ensure a robust, clear and supportive approach to developing a positive safety culture across maternity services and key related services including Gynaecology and Neonatal Services.

Act as the divisional lead for the development, co-ordination and implementation of an effective quality and safety framework within the Maternity, Neonatal and Gynaecology Service to ensure an integrated approach to patient safety and embedding a safety culture and early escalation of risks and issues. This will include an approach to: Quality and Safety, Risk Management and the Patient Experience and will include a specific remit to ensure robust processes are in place to meet the service's requirements for providing excellence in the delivery of care.

Main duties of the job

1. Actively participate in the delivery of the corporate agenda on the quality and safety agenda alongside the quadrumvirate working closely with the obstetric lead for quality and safety to ensure that processes within Women's and Children's services align.
2. Lead on and drive improvements to quality and safety within the maternity, gynaecology and neonatal services ensuring compliance with Trust and National policies, guidelines, and legislation.
3. Lead on and work closely with the Trust Patient Safety, Quality team and LMNS on the implementation of the Patient Safety Incident Response Framework (PSIRF).
4. Responsibility for ongoing communication with families and staff who have experienced situations which cause significant emotional distress including significant and profound morbidity, and mortality.

About us

North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Job responsibilities

1. Support clinical teams with external reviews, Quality Assurance visits and ensure processes and support in place for ongoing monitoring and quality improvement methodology applies to action plans.
2. Lead on the identification and implementation of the risk and governance strategy across the division.
3. Ensure the triangulation of information from different data sources to support a robust approach to service development, continuous learning, and improvement.
4. Undertake, and support others to undertake, detailed incident investigations using a robust and clear process, in line with the patient Safety Strategy (National) which focuses on Human Factors Ergonomics (HFE), system and process service improvements.
5. Assume the role as overall lead for the umbrella of governance requirements within maternity, linking with gynaecology and neonatal services to ensure a whole picture approach to governance.
6. To ensure quality and safety is embedded within the clinical areas including the dissemination of risk, audit, learning from excellence complaints and trends are shared.
7. Provide expert, visible leadership and expert advice on clinical effectiveness, patient safety and quality and co-ordinate all aspects of clinical governance.
8. Promote a Just, learning, and restorative culture.
9. Participate in the Maternity Lead On-Call Rota.

Person Specification Education / Qualifications

• Registered Midwife
• Educated to degree level or equivalent with evidence of further professional development
• Willingness to undertake Continuing Professional Development
• Master's degree or related experience in specialised role
• Trained in Patient Safety Incident Response Framework (PSIRF) Investigative methodology, safety learning responses and report QA methodology.
• Recognised qualification in the field of quality assurance compliance and governance or relevant experience
• Ability to collate and analyse statistical and qualitative information for presentation to high level groups.
• Recognised Leadership/management qualification

Personal Qualities

• Demonstrable leadership qualities consistent with Trust values and behaviours
• Ability to deal calmly with a range of personalities and situations.
• Ability to analyse multiple sources of information and utilise this information to make robust decisions
• Ability to work under own direction
• Able to prioritise work, and work well against a background of change and uncertainty
• Adaptable and flexible, have ability to cope with uncertainty and change based on service needs
• Commitment to team-working, and respect and consideration for the skills of others and ability to work with people of all capabilities
• Self-motivated, pro-active, innovative
• Demonstrate self-reflection and impact of self on others
• Strong commitment to principles of quality and safety in health care

Experience

• Broad range of clinical midwifery experience acquired through significant practice
• Integrated governance and risk processes experience of advising Senior Management
• Staff management within a complex regulatory framework
• Experience of staff management, able to persuade and influence and handle conflict utilising the principles of compassionate and inclusive leadership
• Extensive experience of compliance within a regulated environment and have a full understanding of compliance and risk best practice.
• Strong evidence of service development and successful change management
• Experience of working with senior management teams and clinical practitioners to develop systems and processes
• Experience of data and analysis from multiple sources
• Understanding of principles of safety, quality assurance and governance framework pertinent to maternity services
• Experience of audit and research across a range of platforms
• Ability to analyse national standards and develop an action plan
• Experience of writing high quality reports relating to quality, safety and performance
• Experience of working in partnership with a multi-disciplinary team
• Experience of delivering teaching programmes
• Demonstrable evidence of leading on delivery, design and implementation of service/quality improvement initiatives
• Experience of managing budgets

Skills, Knowledge and abilities

• Awareness of National NHS agenda and the National Maternity Transformation requirements
• Post registration clinically sound experience and knowledge.
• Strong evidence of excellent communication, interpersonal and negotiating skills
• Ability to produce clear and concise reports for use internally and externally to the Trust
• Well-developed analytical and problem solving skills
• Research awareness skills
• Knowledge of risk management strategies.
• Knowledge of relevant speciality service provision.
• An understanding of current government and NHS strategy and policy in respect of clinical governance, audit and effectiveness and quality improvement
• Knowledge of CQC Essential Standards, Maternity Improvement Scheme (MIS) & NHS Resolution in relation to Maternity services
• Able to present highly complex, sensitive, and contentious information to a range of stakeholders where highly developed facilitation skills will be required
• Plan, teach/ deliver core training to multidisciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

North Middlesex University Hospital NHS Trust

£67,950 to £78,028 a year per annum inclusive of HCAs