Registered Manager

Job Introduction

Registered Manager Hull £40,000 - £45,000 (doe) plus £3,000 car allowance Permanent

At Acuity Care Group, our The Learning, Disability & Autism business unit specialises in providing tailored support and care for individuals with learning disabilities and autism. Our services are designed to empower and enhance the quality of life for those we support, promoting independence and personal growth in a safe and nurturing environment. We offer a range of person-centred services all delivered by a dedicated team of professionals who are committed to meeting the unique needs of each individual. Our approach is grounded in respect, compassion, and a commitment to enabling those with learning disabilities and autism to live fulfilling lives.

Reporting to the Operations Manager, the Registered Manager will take overall responsibility for all aspects of running a complex care package, and will comply with all relevant legislation and standards, including the Health and Social Care Act 2008 and associated essential standards of quality and safety.

This role involves traveling between packages of care from Hartlepool to Lincoln, with an expectation of three days of travel per week and two days working from home. Additionally, monthly visits to our Nottingham head office will be required to ensure alignment and collaboration with the wider team.

Key responsibilities include:

General activities

• To promote a supportive & enabling environment for people we support through modelling high standards of professional practice and the promotion of the best possible quality of life.
• To comply with the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014 as are applicable to the people we support.
• To be a role model in your approach to work and lead by example; demonstrating adaptability and flexibility to cover shift shortfalls where required, including weekday, weekend, waking night and sleep in shifts.
• To attend and participate in monthly management and regional meetings.
• Adhere to the company code of conduct, work in partnership with other departments, always be a positive ambassador for the company.
• Maintain own Continuous Personal Development and keep knowledge up to date of legislative changes.
• Attend and participate in local authority provider and engagement forums and ensuring that you positively represent the organisation at all times.
• You will have a large geographic territory to coordinate and manage, requiring significant travel, which is fully expensed and may, from time to time, require the need for an overnight stay where any long-distance travel is required.

Operational day-day responsibilities

• To liaise with relevant support function, mobilisation teams and office staff to facilitate and complete relevant assessment and transition tasks.
• To participate in the decision about whether we can meet the assessed needs of any prospective individual.
• To be responsible for the practical application of the Equal Opportunities & Diversity policy in all aspects of your work.
• To be active in ensuring anti-discriminatory practice is promoted in all aspects of your work with both the staff team and the people we support.
• To record and to investigate complaints, grievances, and allegations of abusive practice and to take appropriate action, reporting initially to your line manager, HR and/or Director of Operations and Safeguarding Lead.
• To support team members to prepare for internal and external inspections of LDA as required by the Care Quality Commission (CQC) and co-operate with CQC inspectors and inspections. Which may include ICB, local authority, contract quality monitoring audits.
• To liaise with and to work in partnership, as appropriate, with commissioners of services and specialist professionals, including Local Safeguarding Boards as necessary.
• To record compliments and maintain an evidence base of accomplished achievements of the service.

Support to Individuals

• To support team members to ensure that the people we support make informed choices and decisions in matters which affect their lifestyle, where they have capacity to do so and to ensure that 'best interest' guidelines are followed, and advocates sourced where required.
• To assess or contribute to the person-centred assessment of need of each person we support in partnership with that individual, relevant professionals and, where appropriate, the individual's family.
• To assist relevant management colleagues to develop a support and risk management plan which addresses the individual's assessed needs.
• To promote enabling relationships between team members and the people we support, to ensure the maximum participation in social activities, both within the home and be an active member of the local community. This may include driving a vehicle, when required and as appropriate, to transport people we support to and from their home.

Premises

• To advise the appropriate landlord/housing association of any malfunction of the heating, lighting or emergency systems and ensure the security of the premises.
• To liaise, as necessary and appropriate, with the landlord/housing association, to arrange for visits to the person we support property for assessment and/or maintenance work to be conducted.

Finance and Administration

• To be responsible for the monitoring and control of day-to-day expenditure within any limits prescribed by the senior management/or finance team.
• To be responsible for the paper, electronic administration and filing systems within the package in line with company policies, structures and guidelines.
• To consult and liaise fully with support functions in devising new forms and systems, where a perceived need exists, and to co-operate and consult fully with support functions in the introduction of future administration policies, processes, structure and guidelines.

Accountabilities