Retail Warehouse and Logistics Assistant

Do you have experience of working in warehousing and logistics? Are you an excellent communicator? Are you flexible in your approach to your work? Are you comfortable working independently?

We are looking for a Retail Warehouse and Logistics Assistant to work for the Royal Shakespeare Company. This is an exciting, varied role where you will assist the Deputy Head of Retail and team in the operations of the RSC's Retail Warehouse based in Stratford-upon-Avon.

Reporting to the Deputy Head of Retail key areas of responsibility include (please see the full job description and person specification for the comprehensive list):

• Picking deliveries from the Warehouse for delivery to the RSC Shop.
• Taking receipt of deliveries into the Warehouse, checking quantities, and dealing with any variations to orders, and confirming receipt of orders on the E.P.O.S. system
• Processing and dispatch of mail order and online sales, whilst delivering the highest level of customer service
• Ensuring that stock is correctly, securely, and safely stored
• Dealing with customer queries and orders via telephone and email
• Assisting in regular stocktaking

To be suitable for this role, it is essential that you have the following knowledge and experience:

• Experience of working with an E.P.O.S. system
• Experience of working with Microsoft Office
• Experience of working in warehousing and logistics
• Clean driving licence
• Be able to work using your own initiative and be numerate
• Commitment to providing the highest level of customer service

This is a full-time, fixed-term position for 12 months, based in Stratford upon Avon.

You will be working 37.5 hours per week, Monday - Friday, although occasional weekend and evening work will be required.

Application Process

All applications should be made online using the RSC website. If you need any assistance when applying, please email

The role will close at midnight on Monday 2 December. The interviews will be in-person and will be on 4 and 5 December.

The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability.

We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.

We are committed to building a diverse workforce and welcome applications from all individuals.

The Royal Shakespeare Company (no. 212481) is a registered charity.