Security Officer

Job overview

Security Officer

Department: Security & Car Parking

Band: 3, £24,071 - £25,674 Per annum pro rata

Hours: Full time, all MKUH roles will be considered for flexible working

The post holder will be required to work 12 hrs on rotating shifts. The post holder will be required to perform a wide range of duties related to the Security function within the trust. Post holders will ensure a high standard of service delivery in relation to security and car-park functions. Duties will include security patrols, operating CCTV, responding to code victor immediate assistance calls, assisting the Police with their enquiries and contributing to the reduction in criminal activity on site.
Post holders will be required to work without supervision and use a high level of initiative in decision making.
We are looking for someone with the ability to think quickly on their feet, able to use their initiative and sometimes make difficult decisions. They will be required to work closely with managers of all levels, including Executive Directors. They must have a friendly personality but also able to be firm if required.

If you require further information, please contact Steve Goodger on .

Interview questions will be centred around the Trust Values that can be found on the MKUH website: We Care, We Communicate, We Contribute and We Collaborate

Please note that we are not able to offer sponsorship for this role.

Interview date: 4th / 5th of December 2024

Main duties of the job

The post holder will be required to perform a wide range of duties related to the Security Function within the trust. Post holders will ensure a high standard of service delivery in relation to security and car-park functions. Duties will include security patrols, operating CCTV, responding to code victor, assisting the Police with their enquiries and contributing to the reduction in criminal activity on site.

Post holders will be required to work without supervision and use a high level of initiative in decision making.

Working for our organisation

NHS Staff Survey: Colleagues in the Estates and Ancillary experience a higher sense of Morale in the workplace (6.80/10)

You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

• Free on-site parking

• Free tea and coffee

• Great flexible working opportunities

• Discounted gym membership

• Lease car scheme

• Generous annual leave and pension scheme

• On site nursery (chargeable)

• Extensive staff health and well-being programme

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

Detailed job description and main responsibilities

Security Related Tasks

• Patrol the site as directed according to the needs of the Trust in order to best protect staff, patients, visitors and Trust property.

• Evict "undesirable" persons from the Trust premises sometimes using minimal force; or to restrain these individuals when necessary and appropriate in order to protect members of the public, staff or Trust property in accordance with British law.

Car-park Related Duties

• Patrol of car-parks and external grounds, ensuring the prevention and reduction of crime and re-assurance of staff and visitors. Reporting vehicle offences and contraventions.

Other Duties

• Understand and manage situations which may arise as a result of stress related issues when dealing with patients, visitors and staff. Such incidents will require high levels of diplomacy, tact and negotiating skills.

• Undertake any training and personal development as required in relation to the job, to meet the demands of the post and changes in law.

Please refer to attached Job description for further information.

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.

Person specification Qualifications and knowledge Desirable criteria

• Understanding of car park systems
• Knowledge of CCTV and Access Control Systems.
• Knowledge of legislation relating to CCTV, Data protection and Freedom of Information Act

Experience Essential criteria

• High level of competency in use of Microsoft office, Excel and database applications
• 2 years experience in a customer service related environment
• High level of competency in typing of reports and letters and the use of printers, scanners and copiers

Desirable criteria

• 2 years experience in NHS or public sector organisation
• CCTV and Access Control - 2 years

Skills Essential criteria

• To work on own initiative, plans, organises and manages own workload. Prioritise duties at short notice.
• Understand, recognise and be sensitive to the needs of individuals and situations

Personal and people development Desirable criteria

• Experience of PDR process

Communication Essential criteria

• To have high levels of tact and diplomacy, and to demonstrate assertiveness when required to resolve incidents on a daily basis with patients, visitors and staff