Senior Interaction Designer

On behalf of DWP, we are looking for a Senior Interaction Designer for a 12 Month (Inside IR35) contract based hybrid role in London.

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.

Working with DWP, you will be helping us to drive our priorities to:
. Run an effective welfare system that enables people to achieve financial independence by providing assistance and guidance into employment
. Increase saving for, and security in later life
. Create a fair and affordable welfare system which improves the life chances of children
. Deliver outstanding services to our customers and claimants
. Deliver efficiently: transform the way we deliver our services to reduce costs and increase productivity.

As a Senior Interaction Designer, you will:

Demonstrate best practice in user centered design, for digital and non-digital interactions

Work effectively across multidisciplinary teams, adapting quickly to change accessibility and inclusion, considering the impact of new technologies

Collaborate with designers in other teams, give constructive feedback on other's work and contribute to developing design patterns

Use research band analytics to understand user needs and identify opportunities

Create prototypes using appropriate tools and methodologies, advising others on prototyping best practice

Lead and coordinate design work, supporting other designers where necessary

Actively support the design community in DWP and across government

Responsibilities

We are looking for a Senior Interaction Designer who can demonstrate skills and experience in the following:

User focus

Work with User Researchers to plan and develop research activities that help teams to better understand users

Evidence and context based design

Lead the design of solutions that are based on evidence and help identify any gaps in knowledge.

Prototyping

Use a variety of prototyping tools and methodologies, advising others on prototyping best practice.

Communication

Present your work and explain ideas in a way that people understand. Actively listen to other people's input and facilitate discussions.

Accessibility

Promote the importance of inclusive design and how to design with accessibility in mind. You need to be familiar with the WCAG 2.1 guidelines and able to design to meet AA standards.

Collaboration

Work in the open, engaging others in the design process. Offer advice on improving working practices, leading to better collaboration across teams.

Please be aware that this role can only be worked within the UK and not Overseas.