Senior Marketing Operations Manager

Agent3 part of Agent3 Group has a mission to enable the B2B clients in the technology sector we work with including Google, Salesforce, ServiceNow and NTT to deliver Account-Based Marketing at scale and in doing so, engage, win and grow revenue through net new target accounts and existing key accounts. In addition we deliver game changing market transformation programmes for our clients that change the way they position in the market, how they communicate and how they go to market through re-engineering how they use data, creativity and technology.

Role overview

We are looking for a Senior Marketing Operations Manager to join our RevTech team, with the option to work remotely or be based in our London office. Reporting to the Senior Vice President of RevTech, you will play an important role on some of our key accounts, providing high-quality consultancy and delivery that allow our clients to meet and exceed their objectives.

You will have a strong marketing operations background with in-depth experience using multiple martech platforms (with a strong focus on Marketo), as well as an understanding of the processes involved in order to get the most out of the tools.

As aSenior Marketing Operations Manager at Agent3, you will:

• Work with marketing operations partners within the client's organisation to understand their goals, challenges and processes so that you're able to provide consultancy that has a positive impact on each stage of the buyer journey.
• Collaborate with sales partners to make sure that the processes that overlap marketing technology platforms and CRM are consistent and coordinated, with a specific focus on lead management and routing mechanisms.
• Help provide support for our Marketo clients, ensuring that all projects and requests are delivered utilising best practices whilst also ensuring that the client is extracting the full potential that the platform has to offer.
• Manage projects from beginning to final completion, working with RevTech team members and wider Agent3 specialist teams to complete projects to schedule and on budget.
• Contribute to the upskilling of the RevTech team through sharing best practice knowledge and running training sessions.
• Help to shape the team's RevTech offering.
• Identify opportunities on accounts for us to increase the value that we can offer our clients.

You will bring:

• 2+ years hands-on experience using Marketo
• Working knowledge of CRM platforms, such as Salesforce
• Experience working within an integrated martech stack, with a strong understanding of the key platforms at play
• A deep understanding of the role marketing operations plays within organisations, as well as how the relationship with sales can be used to ensure that the technology and processes put in place, underpin a successful end-to-end approach
• Experience managing and delivering projects, outlining clear targets, requirements and timescales, and over-communicating to ensure expectations are managed throughout
• Experience building and maintaining partner relationships; able to shift style to suit your client, understanding their business and pain points and providing guidance and ideas
• Experience managing your own workload and bring in support from other team members where appropriate, providing visibility across the team while maintaining accountability.

And in return, Agent3 offers:

• Great compensation package
• Enhanced pension contributions
• Internal and external training
• Custom career plans
• Flexible working
• Increased annual leave based on service
• Your birthday off
• Time off for volunteering
  
• Fixed benefits including life assurance, employer pension contribution, employee assistance programme, eyecare vouchers, cycle to work scheme, go green car scheme, workplace nursery scheme, Digital GP and travel loans
• Your choice of flexible benefits from a range of options designed to cater for everyone, examples include mobile phone allowance, personal development fund, additional pension contributions, medical and dental insurance
• Regular social activities
• Office transfer and secondment opportunities

Why Us?

We have a simple philosophy at Agent3 Group: Nobody has a monopoly on the best ideas. So, we pride ourselves on having a lateral structure that encourages innovation and smart thinking from every employee within the company, no matter your age, role or ability.

Together we do amazing things and achieve unbelievable results. Together we work hard for each other. We praise and recognize great effort. We operate flexibly, with a task- not time-driven culture, so our teams can balance the demands of work and real life. We trust our people. Above all, we want everyone to feel valued and for their work to be rewarding.

Agent3 Group believes that a diverse workforce is not just a social good, but a commercial advantage. Ensuring that we have a diverse workforce and that our people are treated equally regardless of culture, gender and non-binary, sexual orientation, ethnicity, religious beliefs, diversity of thought, skills, marital status, family composition, education, age, disability, or any other characteristic, will ensure that we have the diversity of skills, backgrounds, knowledge, experience and thought to do the best work for our clients, and continue to attract the best people