Senior Product Manager

Runa is pioneering a first-of-its-kind payment rail capable of issuing, sending and accepting digital value at scale.

Banking and card payment infrastructure still struggles to serve low-volume, high-velocity payments both locally and globally. Businesses send over $20 trillion in refunds, rewards, or remittances to consumers, employees, or freelancers every year and waste thousands of hours, incurring costs of up to 50% per transaction and leaving the people they serve waiting days to receive their money.

Runa is transforming the payouts landscape with a new digital payments infrastructure that enables businesses to send digital value to anyone, anywhere instantly, free of charge for senders and recipients. Recipients can immediately spend the value they receive on the Runa network including 4000 plus payout types across 37 countries, completely independently of the legacy card rails. Hundreds of leading companies rely on Runa to power instant, flexible global payouts to tens of millions of consumers including Sodexo, TopCashback, Perkbox, Sweatcoin, Coinbase and Globetopper.

The Role

As the Senior Product Manager on our Demand team, you'll lead a team of engineers and designers in close collaboration with the Partnerships, Sales and Marketing teams to build and scale our self-serve products which provide a seamless onboarding experience for new and existing customers. You'll be responsible for defining and driving the product roadmap, setting priorities, managing stakeholders, and shipping features that deliver results.

The Demand Team ensures customers are able to provide the value they want to their consumers, via the app and the API. They have two key areas of focus; the first being access, enabling customers to understand the value of Runa and use the product easily. The second is around expansion, enabling customers to scale their payout offering and providing the tools they need to do so.

What Excites You

• The opportunity to build revolutionary API and consumer centric products which create a delightful experience for our customers, focusing on metrics and optimising user journey flow.
• The opportunity to collaborate with an engineering team and build an outstanding experience for our customers.
• Being technically focused, and passionate about the chance to contribute to taking a new product to market. You're well versed with APIs and how they can positively impact both customers and our engineering team.
• Understanding stakeholder and customer requirements, interpreting data and research to define and deliver a roadmap that helps the business to achieve its goals and outcomes.
• Solving customer problems and working with cross-functional teams to deliver solutions for management Self Service Sign Up and Onboarding, as well as new gamification and personalisation features.

What Excites Us

• You'll demonstrate previous experience as a Product Manager working for a high growth, consumer focused start-up or scale-up business.
• A background in contributing to the full product life-cycle from discovery through to delivery, collaborating with customers, design, and engineering to build consumer centric products.
• Experience collaborating cross-functionally, with design, engineering and commercial teams, to deliver API focused products.
• Exposure to building products to enable development teams with knowledge of API management, standards, documentation and principles.
• Outstanding communication skills, with the ability to effectively manage multiple stakeholders across the business.

Even if you do not meet all of the above requirements but still think you would be a good fit for the role, we would still encourage you to apply.

What's in it for you

We have a hybrid structure with the requirement of 1 day a week at our London Office (Aldgate East).

£1,000 annual L&D allowance to invest in mastering your craft, including accredited studies. Plus 5 days study leave per year.

25 days holiday + public holidays.

Runa Reset Days - Runa closes on the first Friday of each quarter for a well-deserved Reset Day.

Summer Hours - In the month of August, we log off at 3pm on Fridays.

Work from anywhere for up to 45 calendar days a year.

Participation in the Employee Options pool giving you ownership in Runa.

Private Medical + Dental Health Insurance with Bupa.

Enhanced parental leave for all new parents, up to 16 weeks full pay.

We are currently working towards salary transparency however we are not there just yet so our talent team will discuss this during the initial call to ensure that the right expectations are given.

The Interview Process

1. Call with Talent Partner.
2. Hiring Manager Interview.
3. Task Interview.
4. Cross Functional Interview.
5. Values Interview.

See our blog which gives more information on what to expect and how to prepare for these interviews!

Diversity and Inclusion

We are committed to providing a hiring and working experience in which all people feel they are equally respected and valued regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.