Senior Solutions Consultant

Senior Solutions Consultant

Solutions Consultant - Legal Software

About the Role
As a Solution Consultant at Thomson Reuters, you will have:

• Be a product expert for the Legal Software suite of solutions, with an immediate focus on the HighQ platform and Legal Tracker, working with the other Solution Consultants in the team to ensure that all relevant stakeholders are apprised of latest developments and the product roadmap.

• Producing and maintaining demo data and technical resources for the Sales teams to use, training the Sales team on these, refining these and updating these materials as necessary.

• Collecting feedback from the field and working with Product Management on the go to market strategy.

• Working with Sales and Marketing teams to ensure that our message is being communicated and the material that supports that message is up to date.

• Supporting the Sales team with sales opportunity qualification and performing technical scope discovery of solution(s) required to address prospect and customer requirements.

• Supporting the Sales team on selling the value of the Legal Software products using multiple formats/channels, including phone calls, presentations, and onsite/online product demonstrations.

• Coordinate closely with the Sales team in putting together proposals to align solutions design with customer business requirements.

• Taking responsibility for the client experience and ensuring that customer excellence is delivered throughout the sales cycle and delivery process, developing a trusted advisor relationship with client stakeholders in order to help create client champions and advocates.

• Being the 'face' of the product at industry conferences and other events.

About You:

To be our Solution Consultant, you will likely have/be:

• Enterprise / SaaS Sales experience; experience of working with Legal software products (specifically HighQ) is an advantage.

• A legal work background, either as a lawyer or in a legal operations, legal project manager or similar role is preferred.

• Be a dynamic presenter and quick thinker, experienced in presenting with the personal gravitas to instill confidence in Thomson Reuters and our products.

• Customer oriented approach with strong skills in negotiation, complex problem solving and conflict management.

• Highly entrepreneurial and ability to work across multiple teams/parts of the organization.

• Ability to successfully work in an agile environment. Ability to thrive amidst ambiguity and adapt to shifting circumstances.

• Strong collaboration, teamwork and relationship building skills across multiple functions and levels in the organization to develop joint solutions.

• Resourceful and highly organized self-starter with the ability to juggle multiple priorities and operate successfully in a complex, dynamic, fast paced, highly collaborative, and continuously evolving environment.

What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

• Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.