Server Support Engineer: Rack, Stack, Configure, HP, Dell, IBM

Server Support Engineer: Rack, Stack, Configure, HP, Dell, IBM

Our Client is looking for a skilled 1st line Engineer to join their dynamic team on a Temp to Perm basis. The ideal candidate will be responsible for break/fix server of HP, Dell and IBM. They will also be responsible for rack, stack, configure and server provisioning.

Start Date: Jan 2025
Duration: 260 Days (Initially)
Pay Rate: £147/day (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings: £165 p/d (includes rolled up holiday)
IR35 Status: Inside
Location: Camberley

Requirements:

• Support Trainee DC Engineers when required.
• Troubleshoot hardware faults and arrange replacements.
• Install and decommission redundant equipment.
• Provide expert hardware support.
• Responsible for proactive updating of customer and resolution of service.
• Co-operate and work closely with all members of the support team to ensure efficient, productive and high quality technical support and customer service to customers within the live Data Centre.
• Liaise with onsite support engineers and within other sites.
• Manage all incoming calls, emails to the data centre support function.
• Liaise with third party suppliers to report and escalate customer problems.
• Respond to customers within agreed SLA.
• Follow escalation processes; tickets to support management and other teams as required.
• Escalate tickets to 2nd line against agreed timescales and continue to monitor these tickets to resolution.

Soft Skills:

• Flexible approach and ability to work co-operatively within a newly created team environment
• Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free/with minimal non-functional defects.
• Experience in operationally supporting large, complex technical environment.
• Methodical and structured in their approach to tasks.
• Capability to organise and prioritise tasks
• Strong interpersonal skills to establish/maintain relationships and interact with team members
• Strong organisation and time management skills
• Strong analytical and problem solving skills

To apply for this Server Support Engineer contract job, please click the button below and submit your latest CV.

Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.

Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.