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Service Quality Manager

Posted 2 hours 49 minutes ago by J & C Associates Ltd

Contract
Not Specified
I.T. & Communications Jobs
London, United Kingdom
Job Description

We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe.

Job Title: Service Quality Manager
Duration: 6 months
Location: Hybrid - Canary Wharf 1 day per week

Job Description:

  • They will work in the Digital SQM team.
  • Their responsibility will be to be involved in all incidents impacting CMB UK and gather updates, understand root cause and then provide updates to business/senior tech stakeholders.
  • So good verbal and writing skills are key
  • They need to be proactive, and also manage trends, data, MI etc.
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