Service Quality Manager

Service Quality Manager

Whitehall Resources are currently looking for a Service Quality Manager.

You will be required to use an FCSA Accredited Umbrella Company for this role.

Key Requirements:

- You will work in the Digital SQM team.
- Your responsibility will be to be involved in all incidents impacting CMB UK and gather updates, understand root cause and then provide updates to business/senior tech stakeholders. So good verbal and writing skills are key.
- They need to be proactive, knowledge of Financial services would be good, and also manage trends, data, MI etc.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.