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Spanish Customer Experience Advisor
Posted 5 days 22 hours ago by HAYS
Your new company
Business Analysis company
Your new role
Responsible for delivering an excellent customer experience; to increase customer engagement and subscriber retention.
To provide daily support to our customers via telephone, email and social media channels; acting as the first point of contact in the business to deliver an excellent customer experience.
To manage and route all inbound enquiries to the appropriate person.
To maximise the conversion of customer enquiries contributing to the growth of the business. Reacting to customer editing requests and supporting new product deliveryWhere requested.
Support on Spanish Editing strategic plans.What you'll need to succeed
25 Days Holiday plus UK Bank holidays
£26K-£27K
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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HAYS
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