Store Manager - CoE (Non-Optom)

About the role

As the Store Manager of one of our flagship stores, you will be responsible for the leadership of your store, providing an exemplary customer experience to every patient and customer.

With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge. You will empower your team to nurture customer relationships to deliver sales through service. Inspiring your team daily to deliver exceptional results, you will create a thriving store environment.

Working within your store, you will assist customers in finding the products and services that best meet their needs. This may include offering solutions such as frame styling, clinical pre-testing, dispensing, and much more, tailored to individual needs and preferences.

You will use your commercial knowledge of your local community to develop great external relationships to help shape your store-specific strategy to optimize patient care and profitability.

Reporting to the Regional Manager, you will work collaboratively with the regional team and the Support Office to influence and drive change to optimize business performance.

You will also have the opportunity to develop your clinical knowledge through our industry-leading 'Step into Optics' training programme along with the practical experience you will receive in store.

What you'll need to have

• Experience leading a large team within a retail setting

It would be great if you also have

• Experience working within a clinical or optical environment
• Experience leading a team within a customer-facing setting

Our Benefits

• Boots Retirement Savings Plan
• Discretionary Quarterly bonus
• Generous employee discounts for you and a second person (terms and conditions apply)
• Clinical and Non-Clinical Career development opportunities
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes, and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.

What's next

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.