TECHNICAL ARCHITECT

Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion, is a global leader in data-driven, trusted and sustainable digital transformation. As a next-generation digital business with worldwide leading positions in digital, cloud, data, advanced computing, and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 47,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.

Job Description:

Responsibilities:

• Customer-facing skills to drive large multi-country complex engagements on the Salesforce platform.
• Comprehend the Business/IT drivers and work with the Stakeholders to arrive at the Salesforce Rollout Strategy, be it migration, transformation, or consolidation.
• Understand customer's business requirements and technical environment to architect the optimal solution.
• Design solutions on the Salesforce Platform leveraging design patterns and industry standards.
• Develop detailed transformation and implementation roadmap, including phase planning, identification of internal and external dependencies, and risks.
• Collaborate with different product vendors/app groups while designing the interfaces with 3rd party services, backend systems, and various monitoring/analytical tools.
• Conform to Software Development Life Cycle processes and configuration best practices during implementation.
• Mentor and train new hires on the Salesforce platform and build teams.
• Perform quality assurance on deliverables and work products.

Experience:

• Extensive experience in Salesforce.
• In-depth knowledge of the overall Salesforce ecosystem and solution components including Salesforce platform, Nonprofit success pack (NPSP), and Industry clouds.
• Exposure to AppExchange apps like FinDock, DocuSign/Conga.
• Experience in conceptualizing complex solutions using the platform and driving sales/pre-sales activities of the solution offering as a proposition to clients.
• Experience in business development and pre-sales activities and the ability to understand business requirements to come up with demos and winning solutions.
• Must have worked in at least 8-10 implementation projects as Architect, Technical Lead, or Lead Developer providing Implementation, Enhancement, and support services.
• Experience in large-scale customer transformation projects where Salesforce has replaced legacy CRM systems based on other CRM suites.
• Good exposure and experience with integration implementation with middleware and large volume data migration to Salesforce.
• Experienced in working with agile methodology and being part of Scrum/Done teams.
• Extensive knowledge and understanding of Salesforce engineering strategies including but not limited to environment architecture, data management architecture, Salesforce operating model, development toolchain (CI/CD, Static analyser, Data masking, Test automation, Backup, Monitoring), and release management.
• Understanding of distributed ways of working and experience in collaboration with large size distributed teams to ensure consistent solution delivery.
• Experience in developing APEX classes, Triggers, Lightning components, Visualforce pages, Controllers, Workflows, Process builder, Approval Processes, SOAP & REST API Integration.
• Good experience with Enterprise Integration and ETL tools.
• Must have very good communication skills (both verbal & written); prior customer-facing experience is a must.

Certifications:

• Must have PD1, Sales Cloud/Service Cloud, and a couple of designer/architect specialization certifications (e.g., Data Architecture and Management Designer, Integration Architecture Designer, B2C Solution Architect).

Nice to have Salesforce PD-2, TOGAF, PMP certifications.