Technical Architect (EUC)

Role : Technical Architect (EUC)

Location : Remote with infrequent travel to a UK based office (York, London, or Colchester)

As a Technical Architect, you are responsible for creating and maintaining capability strategies and roadmaps for core capabilities that align to our End-User Experience (EUX) and Core Infrastructure Platforms (CIP) value streams. In response to strategies, improving our internal capabilities and services, or business initiatives, you will be responsible for defining robust infrastructure solutions across a hybrid cloud environment. You can expect to be engaged in a number of these at any time. The role is key to identifying suitable new technologies and processes, and for ensuring that the architecture is reflected in the services we deliver.

You will work closely with other IT teams as well as different stakeholders across the global Hiscox operation.

Responsibilities

• Work closely with our business units to help define complex technology solutions.
• Maintain close relationships with business and enterprise architecture practices, ensuring visibility of IT Services initiatives.
• Act as a trusted advisor across the IT Services portfolio.
• Create target and transitional architecture for significant technical change.
• Help create and maintain capability strategies and roadmaps, identifying key stakeholders and requirements.
• Provide architectural governance through appropriate forums (Technical Review and Governance and Architecture Review Board) to change initiatives and provide technical oversight of artifact creation and content.
• Support infrastructure engineering to ensure that good architectural practice is reflected in the delivery.
• The creation of artefacts (High-Level Design, Solution Assessment) to guide future change initiatives.
• Engage with vendors and third parties for technology selection (RFP) and relationship management.
• Work closely with the commercial teams to ensure costs are appropriate.
• Ensure that solutions adhere to security, infrastructure and application principles, policies, and standards as appropriate.
• Initiate and introduce new technologies and processes to continuously improve the infrastructure platform.

Requirements and Experience

• Be adept at building business cases and proposals, selling these to senior stakeholders.
• An influencer who can articulate arguments well and is comfortable working with a wide range of people from different areas of the business.
• A good communicator, who proactively collaborates to share knowledge and explore ideas.
• An interest in the wider business and understands the need to identify primary business users and to engage with them in order to develop our services.
• Self-sufficient and able to work in a fast-moving environment whilst ensuring high quality work is produced.
• Good experience with cloud technologies, with an emphasis on Azure being an advantage.
• A working knowledge of infrastructure as code and continuous delivery technologies and processes.
• Good knowledge across a range of infrastructure capabilities: networks, compute, storage, cloud technologies, unified communications, data hosting, messaging, identity and access management, security and end user compute.
• Keeps abreast of IT trends and uses this to identify areas of improvement.
• Ability to synthesize lots of disparate information and make sound decisions, even when these might be unpopular.
• VDI technologies (cloud and on-premises).
• End user devices, including security and connectivity.
• ZTNA technologies.
• Application delivery (streamed, virtual).