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Technical (TAM or TSM) Services Manager - Microsoft365 - Worcestershire - £70,000 - £80,000
Posted 2 hours 50 minutes ago by InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Technical (TAM or TSM) Services Manager - Microsoft365 - Worcestershire - £70,000 - £80,000
*This is not a sales role. This is a technical role in which you upsell via relationship building. There are ZERO sales targets/commission.
Feel like you've hit a ceiling in your current position?
Do you want to work for a company with a clearly defined vision & strategy to set the industry alight?
Do you want to be a key figurehead between a leading provider of IT services and solutions and their customers?
Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level?
Key skills:
- Act as a vCTO to clients
- Customer relationship management/rapport building
- Become a trusted advisor to customers and the glue between customers/internal teams
- Strong understanding of multiple technologies and the elements of an End-to-End service.
- Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added.
- Experience in Senior-level IT Management and leadership within a Cloud environment
- Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments.
- Strong customer-facing experience.
Technology involved
- Microsoft 365
- Defender
- Azure
- Endpoint, Intune
- IaaS, PaaS
- As wide Microsoft stack as possible
Responsibilities:
- Ensure effective & efficient delivery of services to customers, acting as the internal customer voice.
- Provide technical guidance, advice & support to account & service management teams to ensure optimal technology service delivery.
- Ability to lead technical experts in a reasonable & logical manner to explore all solutions to business challenges.
Great role in an exciting proven yet fast-growing environment with solid career developing opportunities.
Please hit the button to Apply and/email (see below) or call for further info.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
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