General Manager (Germany)

Responsible for regional P&L, reporting to EU management Board.

Deliver Group strategy plan to achieve customer retention/satisfaction, contract expansion, deliver profit (YOY) and margin growth.

Build, develop and maintain local enabler plans that support the delivery of the Business growth and maximize business opportunities.

Build robust working relationships with all key stakeholders to ensure first class operational performance which results in long term partnerships.

Establishment and achievement of annual performance goals for each area/department of the business as required to achieve the regional goals.

Promote teamwork and collaboration between departments to drive alignment and commitment, and improve performance.

1. 5+ years of experience in BD or sales role and team management.
2. Management experience in large logistics/cross-border e-commerce related company.
3. Multi contract experience to drive synergies and experience of the complexities of working with multi customers. Demonstrable exemplary customer relationship management skills with the flexibility in style, approach to manage a number of clients with varying requirements at the same time.
4. Entrepreneurial drive to take ownership of our strategy and execution to achieve growth goals.
5. Strong leadership skills - must be able to develop/lead the team and work across departments and regions.
6. Excellent commercial acumen - understands dynamics of open/closed book contracts & develops a profit centre approach & culture amongst the Account team that is focused on bottom line performance.
7. Well-developed interpersonal skills with an ability to influence at all levels.
8. A strong business sense - needs ability to identify business opportunities from business development strategies.
9. Fluent in English, German and Mandarin.