German Speaking Customer Service Administrator

• German speaking Customer Service Administrator needed for Central London
• Contract with potential to go permanent at a high end furniture manufacturer

About Our Client

This Scandinavian, high end, furniture business have a diverse language hub in Central London. The office is going through considerable growth which presents exciting future career development. You will work in a fun and supportive customer service team.

Job Description

As the German Speaking Customer Service Administrator, you will:

• Handle customer inquiries and complaints professionally and efficiently.
• Perform administrative tasks such as data entry and record maintenance.
• Build and maintain strong relationships with clients to ensure customer satisfaction.
• Coordinate with other departments to resolve customer issues promptly.
• Participate in team meetings and contribute to the improvement of customer service processes.
• Process orders using SAP
• Follow all company policies and procedures to ensure compliance.
• Look into customer account to problem solve effectively

The Successful Applicant

A successful Customer Service Administrator should have:

• Customer service experience in an office or contact centre environment
• Fluent in German and English
• Excellent attention to detail

What's on Offer

A 6 month contract with potential to go permanent and 33k pro rata.