Operations Data Analyst

Role: Operations Data Analyst

Location: Leeds, LS15 (with hybrid working after completion of training)

Salary: £30 - £40k per annum DOE, plus extensive benefits

Contract type: Permanent

Employment type: Full time

Working hours: 40 hours pw, Monday to Friday

Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 25 years' experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery.

We are seeking a highly motivated Data Analyst to join our operations data team. In this role, you will be focusing on creating and maintaining a reporting suite focusing on Operational areas of NHS (eScript) business. This role will play a crucial part in analysing and interpreting data across multiple sites and working with multiple teams.

What's in it for you?

Occupational sick pay

Enhanced maternity and paternity pay

Contributory pension

Discounted insurance (Aviva)

Employee discount site

Discounted gyms (via our blue light card and benefits schemes)

Employee assistance programme

In-house mental health support

Free onsite parking

Health and wellbeing initiatives

Social events throughout the year

Cycle to work scheme

Green car scheme (subject to minimum earnings)

Registration fees paid (GPhC, NMC, CIPD etc)

Long service bonus

Refer a friend bonus

Blue light card

Hybrid working

Commitment to CPD/training

25 days annual leave increasing with service

Annual leave buy and sell scheme

Discounts & Exclusive offers at The Springs, Leeds

25% Discount & health & beauty purchases

25% Discount on Pharmacy2U Private Online Doctor Services

What you'll be doing?

Analyse operational data to derive actionable insights that support business growth and enhance site performance
Develop and maintain dashboards and reports that track key performance indicators (KPIs) and site metrics
Analyse the existing operational procedures and identify opportunities for enhancing them to increase the service offered to customers
Provide operational forecasts for any new changes and report the finding to any area of the business that may be impacted
Create dashboards and visualisations to communicate insights to stakeholders clearly and effectively and translate complex data into actionable business strategies for cross-functional teams
Present data-driven findings and recommendations to non-technical stakeholders, bridging the gap between data and actionable strategy in a clear and compelling way
Analyse variances between actuals and forecasts, identifying key drivers and trends to inform future strategies
Ensure data integrity, accuracy, and consistency by implementing best practices in data governance and management

Who are we looking for?

Bachelors' or masters' degree in related field
Expertise in Google Analytics, BigQuery, Tableau, SQL, and other data visualization and reporting tools
Experience of working in a pressured environment, delivering against tight deadlines within company and ethical rules and regulations
Numerate with strong written and verbal communication skills
IT literate with working knowledge of MS office suite - Excel intermediate
Experience within healthcare sector would be advantageous
Experience working in marketing analytics or customer growth, with a clear understanding of campaign mechanics would be advantageous.

What happens next?

Please click apply and if we think you are a good match, we will be in touch to arrange an interview.

Applicants must prove they have the right to live in the UK.

All successful applicants will be required to undergo a DBS check.

Unsolicited agency applications will be treated as a gift.