Resident Engagement Officer

LEVEL 7 (FROM £33,366) FULL TIME - 37 HOURS PERMANENT

We are looking for a highly motivated person with a strong background in resident engagement.

As the Resident Engagement Officer, you will be responsible for liaising with residents, colleagues and partners to drive service improvement, meet the requirements of our Resident Engagement Strategy and The Charter for Social Housing Residents.

You will bring experience of working with residents successfully to promote participation and engagement, preferably in a housing environment. You will need to demonstrate that you have a good understanding of resident participation principles and practice. Excellent communication and partnership working skills will be essential.

You must have the ability to travel around the City of Southend.

Full job description: Resident Engagement JD 2024.pdf pdf 153KB

To apply, please send your CV to

Closing date for applications: Friday 3rd January 2025