Senior Product Manager - Seller Services, Merchant Fulfillment

DESCRIPTION

Amazon Merchant Services covers all third party merchants' activity related to selling on Amazon as well as the specific services and products we offer to help develop and grow these Selling Partners. Our Merchant Fulfillment Network (MFN) and Seller Fulfilled Prime (SFP) programs focus on Selling Partners that ship orders to customers from their own warehouses. Supporting our Selling Partners to succeed on these programs is central to the success of our marketplace business.
As the Senior Product Manager for the Merchant Fulfillment Network and Seller Fulfilled Prime, you'll be responsible for building a deep understanding of the customers and Selling Partners that use our merchant fulfillment programs and work with multiple cross-functional teams to drive improvements. You'll be required to dive deep into the business to understand customer and Selling Partner painpoints and propose recommendations for improvement. We are looking for a Senior Product Manager with experience managing complex business challenges, with strong verbal and written communication skills and the ability to influence stakeholders to successfully drive initiatives forward.

Key job responsibilities
Job responsibilities include:

1. Deep diving the merchant fulfillment business to understand Customer and Selling Partner painpoints and building recommendations for improvement.
2. Collaborating with cross-functional teams throughout Amazon in the EU, and globally, to ensure successful execution of new product launches.
3. Developing an understanding of the wider UK fulfillment network and identifying new products and tools that would support our Selling Partners.
4. Leading and contributing to planning cycles.
5. Sponsoring more junior members of the team across EU to deliver on project work that contributes to our business goals.
6. Ownership of EU Free Shipping initiatives, providing updates to leadership and implementing new products in 2024.
7. Providing detailed verbal and written updates to report on key performance indicators and progress towards goals on a weekly and monthly basis.

1. Bachelor's degree or equivalent
2. Experience owning/driving roadmap strategy and definition
3. Experience with end to end product delivery
4. Experience with feature delivery and tradeoffs of a product
5. Experience as a product manager or owner
6. Experience with product cycles of 6+ months
7. Experience in product or program management, product marketing, business development or technology

1. Experience in influencing senior leadership through data driven insights
2. Experience working across functional teams and senior stakeholders