Senior Product Manager, Content Acceleration

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Senior Product Manager, Content Acceleration

Site Name: UK - London - New Oxford Street
Posted Date: Dec

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Our success absolutely depends on our people. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

The Global Products & Analytics team within the commercial data and technology group (Digital Fuel) is driving a fundamental transformation building new, advanced capabilities in customer segmentation, omnichannel measurement, campaign measurement, channel and data orchestration, marketing decision engines, and much more.

This role will be accountable for identifying opportunities for growth and innovation, ultimately driving a product vision, strategy, and corresponding roadmap for AI content generation and processes to support the organization's omnichannel ambitions. They will need to balance business and customer needs while improving the operational efficiency and effectiveness of the product team to deliver a best-in-class content generation platform.

In this role you will

• Lead team in developing a strategy and roadmap, aligned to a clear North-star metric, KPIs, and OKRs.
• Meet your objectives by focusing on data-driven decision making and customer centricity.
• Understand customer needs better than anyone through a combination of qualitative and quantitative analysis.
• Work with colleagues from multi-disciplinary backgrounds to set a clear and cohesive strategy while maintaining space to incorporate new ideas.
• Rigorously apply the scientific method and lean start-up thinking to set hypotheses, design experiments, test assumptions and break-down complex problems.
• Measure the impact of features and releases, then close the value loop and ensure market adoption.
• Reduce dependencies, remove blockers, and coordinate with other product teams and key stakeholders.
• Maintain high credibility and alignment with stakeholders.
• Work to continuously improve operational efficiency of your global product team.
• Act as the single point of accountability to ensure products are performing to maintain high levels of satisfaction with customers.

Why you?

Qualifications & Skills:

• BA/BSc degree in any discipline.
• Led teams that have developed successful software products from concept to adoption.
• Directly managed product managers/analysts and are passionate about developing people.
• Experience of working within a matrixed organisation with multiple stakeholders.
• Broad and detailed understanding of product management techniques.
• Defined your own North-star Metric, KPIs sets and run your product teams using OKRs.
• Technical knowledge to understand your team's software products.

Preferred Qualifications & Skills:

• Know how to create and balance a healthy-tension between Product, UX & Design and Engineering.
• Proven experience in onboarding yourself and getting up to speed quickly on new products.
• Flexible enough to take on new products and technologies.
• Able to set and manage expectations effectively at all levels of the organization.

Closing Date for Applications: Sunday 5th January 2024 (COB)

Why GSK?
GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together. Our success absolutely depends on our people. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be.

As an Equal Opportunity Employer, we are open to all talent. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.