Systems Change Manager

Your new company
A government department that operates within the Civil nuclear industry.

Your new role
The organisation has recently been through a large transformation of their core internal systems (ERP, HCM etc), and have recently implemented an Oracle based system. Due to the successful delivery of this Programme, they have since bought their Finance, HR and Procurement activities back in house and are continuing to build out capabilities and functionality. They are now looking for a Systems Change Manager to proactively drive forward the continuous improvement of the system and support the ongoing implementation of changes. This will include managing the ongoing schedule of change, planning, testing, and implementation of change requests and ensuring compliance with all security related aspects.

Key Responsibilities:

• Manage ongoing schedule of Change
• Manage the planning, testing and implementation of change requests.
• Liaise with Delivery Manager (DM) on environments and clones required for change request development, and testing.
• Ensure compliance with security practices, guidelines, and standards.
• Develop and maintain trusted relationships with suppliers, partners, vendors and customers in support of business strategies and goals.
• Engage with business areas to understand business challenges; work with DM and Oracle to scope, cost and implement solutions to meet challenges and deliver service improvements.
• Oversight of schedule of maintenance to ensure that it continues to meet application performance standards and requirements.
• Create user journeys to ensure system developments meet business/user requirements.
• Overview of regular upgrades to identify, prioritise, implement and measure returns on investment.
• Maintain and promote list of Oracle optional functional upgrades/enhancements from patches for implementation.
• Maintain Continuous Improvement (CI) log and report on benefits realisation.
• Support DM with problem management resolution through system enhancements.
• Maintenance of System documentation library and communication (business areas will remain responsible for the process documentation for their respective areas).
• Responsible for the training needs of direct reports to ensure change management knowledge increases within the team to allow a reduction in support required from 3rd party service providers.
• Oversight and implementation of system learning strategies.

What you'll need to succeed

• Relevant IT/professional services qualification, or willingness to attain ITIL.
• Relevant Change Management qualification.
• Excellent document writing skills.
• Good communication, interpersonal and influencing skills.
• Organisation, ability to prioritise workload, time and deadline conscious, excellent attention to detail.
• Strong listening and recording skills with an ability to pay attention to detail.
• Capable of working unsupervised.
• A responsible and proactive approach to work.
• The ability to travel.

What you'll get in return
You can expect a salary in the region of £46,800 (DoE), 27.5 days annual leave, pension (20%), bonus (up to 7%), flexible/hybrid working (40% office based) and a range of other flexible benefits.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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