Business Development Manager - Hybrid: One day in the office - Hubs across UK

My client within the NHS has developed a specialist booking platform tool which helps to allow all other NHS type organisations make better use of there building and open spaces by providing wellbeing services and beyond to maximise usage and offer communities a full range of services.

This role is focussed on supporting the expansion of the OS offering by developing existing business and growing their property utilisation (B2C) and increasing new business opportunities by sourcing other NHS landlords (B2B) to host their properties onto the Open Space Platform and benefit from its estate management capability.

Key Responsibilities:

Identify and Pursue High-Value Opportunities: Actively seek out new business prospects and convert their interest into paying customers.

Build Strong Relationships: Understand client needs, foster trust, and guide them to become active users.

Own the Customer Journey: Be the primary point of contact, ensuring seamless sales and onboarding experiences. Provide ongoing account management to maximize customer satisfaction.

Drive Revenue Growth: Upsell additional services and deliver exceptional value. Project manage implementations to ensure timely and successful delivery.

Collaborate for Success: Work closely with internal teams to resolve issues and exceed customer expectations.

Measure and Optimise: Track key performance indicators (KPIs) to identify opportunities, highlight trends, and develop strategic action plans.

Lead and Coordinate: Manage tasks, data, and documentation to ensure efficient team operations. Build Strategic Partnerships: Foster strong relationships with stakeholders and the wider commercial team to drive business growth.

Experience, Knowledge, Capabilities and Qualifications

Experience Capabilities (skills/behaviours)

Experience in a start-up' style environment/Matrix organization

Extensive experience building relationships;

identifying and developing existing and new business

Ability to self-start and structure your time

Experience in report writing and presenting findings

Worked in NHS or related service provider organisations

3 - 5 years relevant experience Proficient in multi-tasking and managing own time efficiently

Clear communicator with a can do' attitude

Strong stakeholder management skills

Strong analytical and Excel skills

Strong problem solving, time management and organisational skills

Ability to work independently once given a direction.

Ability to understand the detail behind processes

Logical and tenacious approach

Knowledge Qualifications

Commercial awareness

Understanding of a sales environment