Head of Brand and Content

MSF UK London United Kingdom Communications

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Company Description

MEDECINS SANS FRONTIERES UK

Médecins Sans Frontières/Doctors Without Borders (MSF) provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, we deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.

MSF relies on donations from private individuals and organisations for the majority of its income. This private funding gives MSF the freedom to respond where needs are greatest and to speak out publicly, free from any political interference.

MSF has around 63,000 local and international staff working in over 70 countries, in some of the most challenging places in the world. Our medical humanitarian projects are supported by offices in 44 countries, including the UK and Ireland. These teams recruit staff, organise fundraising, and raise awareness on the humanitarian crises our colleagues are witnessing, as well as running different and diverse support activities.

At MSF UK/IE, we support MSF's operations by building relationships with our supporters, increasing awareness of our work, raising funds, providing specialist medical expertise, ensuring MSF staff have access to relevant higher education programmes, catalysing change on medical humanitarian issues, and recruiting field staff.

Position

The Head of Brand and Content plays a lead role in managing the brand, overseeing the production of content, coordinating content across all channels and ensuring that it follows MSF's objectives in terms of operations, fundraising, advocacy and recruitment.

In close collaboration with the Director of Communications, you would lead the development and implementation of the organisation's brand and content strategy.

You would manage and support a team of content producers in line with our best practice management standards; appraising, coaching, mentoring and supporting your team and ensuring they are fulfilling their objectives to the best of their ability. You will also ensure that your team supports content producers in other teams by ensuring products adhere to brand guidelines and by providing copywriting and editorial support, audio-visual materials and graphic design services.

You will operate collaboratively across multiple departments and teams within MSF UK, including Fundraising, HAARP (advocacy) and the Manson Unit to ensure quality and strategic alignment of cross-departmental communications initiatives. You will also serve as a focal point for discussions on content management across the international MSF movement, of which MSF UK is a member.

JOB TITLE: Head of Brand and Content

DEPARTMENT: Communications

LENGTH OF CONTRACT: Permanent

LOCATION: London. Hybrid working - 2 days per week in the office

Requirements

Knowledge, Skills & experience:

• Demonstrable experience of devising and delivering communications strategies to advance the aims of an organization.
• Extensive knowledge of the principles of brand management and brand practice.
• Demonstratable knowledge and senior experience of digital and print production processes, content gathering, content management systems, copywriting/editorial, audiovisual and graphic design, or a mixture of these.
• Outstanding organisational and strategic skills with the ability to handle large volumes of work, track multiple projects or activities at any one time.
• Significant leadership and line management experience with proven ability to communicate and engage with diverse stakeholders, as well as the ability to "manage upwards"
• Superior interpersonal and networking skills and ability to work cooperatively with a wide variety of stakeholders.
• Experience of working in a dynamic, complex organisation.
• Experience managing communications-specific risks and demonstrable awareness of best practice within humanitarian contexts, particularly in areas of safeguarding and EDI.
• A strong understanding of and engagement with global current affairs and the communications environment within which MSF operates.
• Genuine interest in and commitment to the humanitarian principles of MSF.

Other information

Diversity, Equity and Inclusion

We are a welcoming, diverse, and inclusive organisation. MSF UK thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

Safeguarding

MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.

Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.

Right to work in the UK

Candidates must have the right to work in the UK.

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date.

Incomplete applications will not be considered.

Please check that you have included the following in your application:

An up-to-date CV

Letter of Motivation, which is a supporting statement demonstrating how you meet the key requirements of the role

Recruitment timetable:

Closing date for applications: Sunday 27 October, 11:59pm

First round interviews: W/C 4 November 2024