Software Engineering Manager

Summary
Job purpose

As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator.

What you'll do

The Software Engineering Manager role is the embodiment of 'solving problems through technology' with key responsibilities as follows:

1. Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects.
2. Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines using the best agile tools and processes for the task. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define scope, goals, and deliverables.
3. Technical Leadership: Drive the adoption of standards and methodologies for software development. Provide technical guidance and support to engineering teams. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and raise software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap.
4. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs.

Tech stack

M&S uses a variety of technologies including:

• React, Next.js, Typescript
• Java, Kotlin, Swift
• Azure, New Relic, GraphQL Federation, Apigee, Contentful CMS

Who you are

Previous polyglot hands-on senior software engineer, with several years' experience in a variety of systems and technologies. Experience working on highly scalable software solutions across web or backend. Experience building and leading teams of highly skilled software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering methodologies. Advocate of DevOps: you build it, you run it. Strong understanding of testing strategies and reliability engineering. Demonstrable people management, interpersonal, analytical, and problem-solving skills. With the ability to influence both a senior technical audience and non-technical partners to a desired outcome without prescribing it. A servant-leadership mentality that is willing to take ownership of problems.

Desirable experience

Knowledge of software approaches like Domain Driven Design. Previous software engineering community leadership experience. Presentation delivery at internal and external events. An ambition to be an open-source contributor, technology writer or speaker. Experience of online retail platforms and their cloud-based architectures. Demonstrable entrepreneurship in previous organisation(s).

What's in it for you

Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special:

• 20% Colleague discount on most things from furniture, fashion and food.
• A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development.
• Attractive annual bonus, based on company performance and personal objectives.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Amazing perks and discounts via our M&S Choices website.
• Charity Volunteer Day - A paid day away from work to support your chosen charity.
• A very generous Defined Contribution Pension Scheme and Life Assurance.
• Access to a fantastic range of wellbeing support.

Everyone's welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.